Please read these terms carefully before using Shanghai Ascend Medical's services and products.
Last updated: January 1, 2025
By accessing and using Shanghai Ascend Medical's services, purchasing our medical equipment, or engaging with our company, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
These terms constitute a legally binding agreement between you and Shanghai Ascend Medical Company. If you do not agree with any part of these terms, please discontinue use of our services immediately.
All medical equipment specifications, features, and capabilities described in our materials are provided for informational purposes. While we strive for accuracy, specifications may vary based on manufacturing updates and regional requirements.
Important: All medical devices must be used in accordance with their intended purpose and applicable medical regulations in your jurisdiction.
Customers are responsible for ensuring that purchased equipment meets their specific medical facility requirements and local regulatory standards.
Shanghai Ascend Medical is committed to providing high-quality medical equipment that meets international standards. Our products carry the following certifications where applicable:
Certification status may vary by product and region. Please consult with our team for specific certification information for your intended use.
All orders are subject to acceptance by Shanghai Ascend Medical. We reserve the right to refuse or cancel orders at our discretion. Payment terms will be specified in individual quotations and purchase agreements.
Note: Prices are subject to change without notice. Final pricing will be confirmed in your official quotation.
Shanghai Ascend Medical works with trusted international shipping partners to ensure safe and timely delivery of medical equipment worldwide. Delivery terms and responsibilities will be clearly outlined in your purchase agreement.
Customers are responsible for all import duties, taxes, and customs clearance procedures in their respective countries. We provide all necessary documentation to facilitate smooth customs processing.
Shipping Notice: Medical equipment may require special handling and documentation. Delivery times may vary based on destination and customs processing.
We provide comprehensive warranty coverage and after-sales support for all our medical equipment. Warranty terms vary by product category and will be specified in your purchase documentation.
12-24 months coverage for manufacturing defects
Remote assistance and troubleshooting
Equipment operation and maintenance training
Warranty coverage excludes damage due to misuse, normal wear and tear, or modifications not authorized by Shanghai Ascend Medical.
Shanghai Ascend Medical's liability is limited to the replacement or repair of defective products under warranty. We shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products.
Important Disclaimer: Medical equipment must be operated by qualified healthcare professionals in accordance with applicable medical regulations and best practices.
Users assume full responsibility for the proper installation, operation, and maintenance of all medical equipment in compliance with local healthcare regulations.
All content, including but not limited to product descriptions, technical specifications, images, and documentation provided by Shanghai Ascend Medical, is protected by intellectual property laws.
Customers may use provided materials solely for the purpose of evaluating and operating purchased equipment. Any reproduction or distribution of our materials for commercial purposes requires prior written consent.
These Terms of Service are governed by the laws of the People's Republic of China. Any disputes arising from these terms or our business relationship shall be resolved through good-faith negotiation.
If negotiation fails, disputes shall be submitted to arbitration in Shanghai, China, in accordance with the arbitration rules of the China International Economic and Trade Arbitration Commission (CIETAC).
Shanghai Ascend Medical reserves the right to modify these Terms of Service at any time. Updated terms will be posted on our website with the revision date. Continued use of our services constitutes acceptance of modified terms.
For questions about these terms or our services, please contact our customer service team. We're committed to providing clear communication and professional support for all your medical equipment needs.
Questions about these terms?
Contact our legal and customer service team for clarification on any aspect of these Terms of Service.
By continuing to use Shanghai Ascend Medical's services, you acknowledge that you have read and agree to these Terms of Service.