Privacy Policy

At Shanghai Ascend Medical, we are committed to protecting your privacy and ensuring the security of your personal information.

Last updated: January 15, 2025

Information We Collect

Personal Information

We collect information you provide directly to us, such as when you:

  • Request product information or quotations
  • Create an account or register for our services
  • Subscribe to our newsletter or marketing communications
  • Contact us for customer support

Types of data: Name, email address, phone number, company information, job title, and any other information you choose to provide.

How We Use Your Information

Business Operations

  • Process and fulfill your orders
  • Provide customer support
  • Send product updates and notifications

Communications

  • Send marketing communications
  • Respond to your inquiries
  • Provide product recommendations

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Service Providers

Trusted third-party service providers who assist in operating our business

Legal Requirements

When required by law or to protect our rights and safety

Business Transfers

In connection with any merger, sale of assets, or acquisition

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Encryption

SSL/TLS encryption for data transmission

Access Control

Restricted access to authorized personnel only

Regular Audits

Continuous monitoring and security assessments

Your Privacy Rights

Access & Portability

Request access to your personal data and receive a copy in a structured format

Rectification

Request correction of inaccurate or incomplete personal information

Erasure

Request deletion of your personal data under certain circumstances

Restriction

Request limitation of processing of your personal information

Objection

Object to processing of your personal data for marketing purposes

Withdraw Consent

Withdraw your consent at any time where processing is based on consent

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Phone

+86-13915472377

Address

Shanghai, China

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

GDPR Compliant ISO 27001 SOC 2 Type II